Printing on Domain Joined (Camp Owned) Devices

On camp owned computers, the printers are already installed and configured.configured. 

If for some reason, thea printersdocument dodoes not appear on a camp owned device, do the following:print: 

1. Check Gothe name of the printer you are attempting to print to, and ensure you're printing to the controlprinter panelyou expected. 
   
2. SelectCheck devicesthat the printer is showing as online.
3. SelectCheck printersthe andprint scannersqueue of the printer to ensure there are no documents with an "error" state holding up the queue. 
4. SelectCheck addfor an error on the front display of the printer. 
5. Contact IT for additional support. 

If for some reason, a printer oris scanner.not listed: 

1. Check the name of the printer you are attempting to print to, and ensure you're printing to the printer you expected. 
2. AfterCheck a few seconds of searching, allthat the campcomputer printersis connected to the network. 
3. Check that the computer is joined to the domain (Click the windows button and type advanced. Select "view advanced systems settings", it should appear in a list fortake you to picksystem fromproperties. Select the "Computer Name" tab. Look at the "Workgroup" property and connectensure to.it reads "hsr-bsa.org".) If it is not domain joined, contact IT for additional support. 
4. Restart the computer to ensure it has the latest updates enabled. 
5. Contact IT for additional support.