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Guest Support

Support pages for guest users interested in accessing public resources, such as Wifi.

Staff Support

Support pages for staff users who want to access program resources, such as file servers, printers, and more.

FAQs

Get quick access to frequently asked questions.

Wifi Support

Guest Support

Get help connecting to the wifi.

Connecting to the Network

Staff Support

Get help connecting the HSR network.

Printing

Staff Support

Get help connecting to the printers.

Prerequisites

Staff Support

Supported Devices Before you begin, start by making sure you are using a compatible device when attempting to connect to the network.  For information about what devices are supported refer to the "Prerequisites and Supported Devices". Your HSR Account To a...

Connecting to the Wifi

Staff Support Connecting to the Network

First,ensure you are in a location that has WiFi available. For instructions on how to connect standard/typical devices (such as laptops, phones and tablets) to the network, refer to the "Connecting Devices to the Network" page under the Guest Support sectio...

Accessing the File Server (Coming Soon)

Staff Support

Coming soon - Instructions for accessing the file server from a personal device.

Prerequisites and Supported Devices

Guest Support Wifi Support

Where is WiFi available? What devices are supported? Conditions of Use The wireless network ("WiFi") is provided for the convenience of our guests.  While we take great measures to ensure the consistent reliability and performance of the network, the networ...

Connecting Devices to the Network

Guest Support Wifi Support

Get directions for connecting common devices to the network. Devices with Instructions: Mobile Phones Android Phones iPhones Computers Windows Computers Apple Computers Videogame Devices Nintendo Switch Other Devices Roku ...

Common Problems and Solutions (Guest)

Guest Support Wifi Support

Ran into an issue connecting? Here are some common problems and solutions. What's the WiFi password? There is no password required to connect to the guest WiFi. Make sure you are attempting to connect to the correct WiFi network, which is "Horseshoe Scout R...

Connecting Through a Wired Connection

Staff Support Connecting to the Network

Where are Wired Connections Available? Wired connections are only available in buildings that have WiFi available.  And even then, only small subset of the buildings that have Wifi will have wired connections available.  Those locations are noted below: Ethe...

Special Devices (3D Printers, Laser Cutters, etc.)

Staff Support

It is possible for your program/department to make use of the network for your special, network-enabled devices (such as 3D printers, laser cutters, and more).  However, these devices will require special setup with the help of a HSR network administrator.  To...

Where is WiFi available?

FAQs

WiFi is available in most (but not all) buildings throughout Camp Ware and Camp Horseshoe. Maps Camp Horseshoe Network Map (2022-12-13).pdf Camp Ware Network Map (2023-05-03).pdf List Form Available Coming Soon Not Available H...

Is printing available?

FAQs

Self-service printing for visitors and other guests is available. For instructions, see the Guest Printing Help Page. Self-service printing for staff is available from any camp computer and from some bring-your-own devices (such as personal laptops).  For i...

Guest Printing

Guest Support

Supported Devices Guest printing is supported on the following types of devices:  Desktop/Laptops: Windows 10/11 Mac ChromeOS Mobile: iPhone iPad Android Getting Started Make sure you are connected to the "Horseshoe Scout Reservation...

Printing on Domain Joined (Camp Owned) Devices

Staff Support Printing

On camp owned computers, the printers are already installed and configured.  If for some reason, a document does not print:  Check the name of the printer you are attempting to print to, and ensure you're printing to the printer you expected.  Check that ...

BYOD (Bring Your Own Device) Printing

Staff Support Printing

To print from a personal device, follow the instructions for setting up Guest Printing.

What's the WiFi password?

FAQs

There is no password required to connect to the guest WiFi. Make sure you are attempting to connect to the correct WiFi network, which is "Horseshoe Scout Reservation".