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Common Problems and Solutions

Ran into an issue connecting? Here are some common problems and solutions.

I haven't received the notification/pop-up to sign in.

This isproblem aoften common problemoccurs if your device was at one point connected to the old HSR network that did not require a sign-in.  The easiest solution is to have your device forget the "Horseshoe Scout Reservation" network and then try connecting to the network again. For specific instructions instructions on how to forget a network, refer to the links below:

 

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