Wifi Support Get help connecting to the wifi. Prerequisites and Supported Devices Where is WiFi available? What devices are supported? Conditions of Use The wireless network ("WiFi") is provided for the convenience of our guests.  While we take great measures to ensure the consistent reliability and performance of the network, the network is provided as is and with no guarantees.  In addition, use of this network is subject to the policies of the Chester County Council.  Acceptable uses under these policies are summarized in the Acceptable User Policy ("AUP"), which will be displayed when first connecting to the network. All user are required to accept this AUP prior to being allowed on the network. Where is WiFi Available WiFi is available in most (but not all) building around both Camp Horseshoe and Camp Ware. For a more precise list and maps of WiFi locations, visit the Where is WiFi Available FAQ page . Compatible Devices If your device is not listed below, refer to the "Device Requirements" section near the bottom of this page to manually determine if your device is likely compatible or incompatible.  Known Compatible Devices Computers: Windows 10 Devices Windows 11 Devices Apple Mac devices (Running MacOS 10.12 [nickname Sierra] or above) Chromebooks Mobile Devices: iPhone (5C or newer, running iOS 10.3.3 and above) iPad (4th gen or newer, running iPadOS 10.3.3 and above) Android (OS version 7.0 [nickname Nougat] and above) Videogame Devices: PS4 and newer XboxOne and newer Nintendo Switch Media Devices: Roku (limited to devices which are still receiving manufacturer updates and support) FireTV Known Incompatible Devices Computers: Windows XP, Windows 7, and Windows 8 computers Videogame Devices: Nintendo 3DS Media Devices: Chromecast Device Requirements Wireless Standards There exist multiple versions/revisions of "WiFi".  Below are the versions that are and are not supported on the HSR network. Compatible Standards 802.11 n (Wifi 4) 802.11 ac (Wifi 5) 802.11 ax (Wifi 6) Incompatible Standards 802.11b (Wifi 1) 802.11a (Wifi 2) 802.11g (Wifi 3) Captive Portal A captive portal is a webpage used to sign into a wired or wireless network.  You have likely encountered a captive portal when connecting to a hotel or coffee shop network and you needed to agree to terms and conditions. The HSR network utilizes a captive portal to display the acceptable use policies and control access to different network resources. Generally speaking, any device with a web-browser should be compatible with the captive portal. Connecting Devices to the Network Get directions for connecting common devices to the network. Devices with Instructions: Mobile Phones Android Phones iPhones Computers Windows Computers Apple Computers Videogame Devices Nintendo Switch Other Devices Roku Android Phones To connect an Android phone to the HSR Guest WiFi: Ensure you are in an area of camp that has Wifi available. Go to the settings menu and select WiFi (due to differences in menu options from manufacturer to manufacturer, if you need further assistance finding this menu, you will need to refer to your device manufacture's documentation and support).  Turn on/enable the WiFi if it is not already enabled. Select the wireless network called "Horseshoe Scout Reservation" . iPhones To connect an iPhone to the HSR Guest WiFi: From your Home screen, go to Settings > WiFi Turn on WiFi. Your device will automatically search for available WiFi networks Select the wireless network called "Horseshoe Scout Reservation" . Windows Computers To connect a Windows device to the HSR Guest WiFi: In task tray (located in the bottom right corner of task bar, near the clock), select the WiFi/network icon.   In the list of available wireless networks, select the wireless network called "Horseshoe Scout Reservation" . Apple Computers To connect an Apple Mac or MacBook to the HSR Guest WiFi: Click the WiFi icon in the menu bar.  (If you don't see the WiFi icon in the menu bar, choose Apple menu > System Preferences, then click Network. Select WiFi in the sidebar, then select ”Show WiFi status in menu bar.”) Make sure WiFi is turned on (the slider is blue) In the list of available wireless networks, select the wireless network called "Horseshoe Scout Reservation" . Nintendo Switch Select " Settings ” in the main menu. Under Settings, on the left-hand menu, select “Internet” and navigate to “Internet settings” . The Switch will start to search for a network. In the list of available wireless networks, select the wireless network called "Horseshoe Scout Reservation" . Other Devices If specific instructions for your device were not listed above, start by ensuring your device is compatible with the HSR network by visiting the " Prerequisites and Supported Devices " page. If your device meets the listed requirements, please refer to your device manufacture's instructions for connecting your device to a wifi network with captive portal. For your convenience, links to the support page for a few common devices are listed below. Roku Common Problems and Solutions (Guest) Ran into an issue connecting? Here are some common problems and solutions. What's the WiFi password? There is no password required to connect to the guest WiFi. Make sure you are attempting to connect to the correct WiFi network, which is "Horseshoe Scout Reservation" . Once connected to the correct network, refer to the instructions for " navigating the captive portal ". I haven't received the notification/pop-up to sign in. This problem often occurs if your device was at one point connected to the old HSR network that did not require a sign-in.  The easiest solution is to have your device forget the "Horseshoe Scout Reservation" network and then try " connecting to the network " again. For specific instructions instructions on how to forget a network, refer to the links below: Apple devices - how to forget a network Android devices - Go to settings, select WiFi under "network and internet", select "saved networks", select "Horseshoe Scout Reservation", select forget. Windows computers - how to forget a network The captive portal told me that my role could not be assigned. Once the captive portal has assigned you a role, your device should automatically disconnect from the network and then reconnect using your newly assigned role.  However, some devices comply with these automatic disconnect/reconnect instructions better than others.  If you are receiving this error, your device has simply not followed these instructions well.  To resolve the issue manually, you will need to turn off your WiFi, wait 5-10 seconds, and then turn your WiFi back on .  Your device should automatically attempt to reconnect to the network, and should do so with your new role.  Once your device has reconnected, you should now have internet access.